IT Industry
Automate up to 90% of your support across channels while reducing 30% support costs. Deliver human-like, personalized support anytime and every time with AI chatbot for websites.
How Infodeck helped Tata Play reduce the cost per message resolution with a WhatsApp Bot Integration?
Tata Play, India’s leading DTH service provider, saw a 40% reduction in the cost of resolution while serving 1 million customers after integrating WhatsApp as the primary channel to engage and communicate with their customers.
Why choose InfoDeck AI-driven chatbot for support?
AI support bots on channels you need.
Extend your support team a helping hand across all your channels. Deploy conversation AI chatbots for support on your Web, WhatsApp, Instagram, Facebook and more! Provide seamless and consistent support across all channels.
Got questions? This way.
FAQs, quick fixes, and official info on every feature.
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General questions:
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Personalized support for delightful CX.
Provide customers with hyper-personalized, tailored support! SimplyBot identifies customer intent, interest and provides them with relevant recommendations and appropriate solutions. Deliver customer delight with every conversation.
Human-like interactions in every instance.
SimplyBot is powered by Natural Language Processing, Machine Learning and Sentiment Analysis enabling human-like interactions and appropriate responses. It’s like talking to your next-door neighbor!
Guide customers along their journey.
Make interactions a walk in the park for customers. Display FAQs, helpful articles and CTA buttons for customers for easy interactions and quick resolutions. Deliver the best self-service experiences.
Integrated Live Chat. For real-time support.
Be there when your customers need you. SimplyBot AI-powered chatbots automatically route conversations to real agents for high-priority complex tickets or when asked – makes sure every customer gets their queries resolved.
Put your agents in control.
Boost agent productivity by automating 90% of support. Enable agents to collaborate and resolve complex issues and view all support queries from one centralized dashboard. It’s like making support a delight for your agents.