Grow online store sales with WhatsApp

Give your customers better online  shopping experiences

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How Infodeck helped Tata Play reduce the cost per message resolution with a WhatsApp Bot Integration?

Tata Play, India’s leading DTH service provider, saw a 40% reduction in the cost of resolution while serving 1 million customers after integrating WhatsApp as the primary channel to engage and communicate with their customers.

Why choose InfoDeck AI-driven chatbot for support?

Share Your Catalog

Use WhatsApp to showcase your products and keep your customers updated with the latest stock information.

Fast Response to Offers

Invite fast responses to your sales promotions as over 90% of WhatsApp messages are opened within 3 minutes.

Confirmation & Support

Send automated order confirmation and billing updates, and automate responses for support with non-code chatbots.

Personalized Promotions

Send targeted WhatsApp campaigns with personalized promotions based on customer purchase patterns or seasons.

Loyalty Program Updates

Enroll customers in your loyalty programs and update them on points schemes and personalized special offers.

In Stock & New Products

Immediately alert customers when items are back in stock, and promote new products, upsell and cross sell.

Integrate Messaging on WhatsApp

Promote, sell, and fulfill orders more efficiently on WhatsApp.

Improve customer experience and reduce friction in your transaction processes with customers. bring customers back to your Shopify, Woo, or homegrown website using promotional and new product campaigns on WhatsApp.

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Supports Simpler E-Commerce

Process automation eliminates manual tasks, saving time.

Compatible with powerful tools for automating ecommerce business processes. flexibility to set up automations, workflows, data conversions and more, with integration tools including Zapier and Integromat.

Meets Communication Needs

Flexible to adapt to different e-commerce communication needs

Great for ecommerce, no matter what your business model and supply chain – pure-play D2C, in-store retail, partners and marketplaces. automate responses to common questions, and escalate more complex ones to your sales or support teams.

Integrated Live Chat. For real-time support.

Be there when your customers need you. SimplyBot AI-powered chatbots automatically route conversations to real agents for high-priority complex tickets or when asked – makes sure every customer gets their queries resolved.